“Terry showed us the a condo in Manchester in August. Once we signed the lease, Terry should have never had to see or hear from us again. There have been some major issues, outside of Terry’s control or her required, normal level of involvement.Terry has literally worked endlessly to help resolve the issues, even though they are completely unrelated to her. We have been on the phone, and had text messages back and forth, well after normal work hours with Terry and she has literally been the only person through this mess that I have been able to keep constant communication with, which is amazing because it is not even her job!
Terry was really flexible with us as far as showing us properties, and answering all the normal questions. Terry has not only been professional, personable, and consistent in her normal duties, she has absolutely gone above and beyond what is expected of her and continues to do so. My husband and I are so grateful for her.
I am sure that you must already know what a truly genuine and caring person Terry is. We hope that you know what a gem you have and that she is treated and recognized as such.” -Jen and Austin H.”